Q.
How do I register as an agent?
You will go to the home page of the OKIVS website and click on Registration. On the registration page you will need to enter your producer license number (assigned by the Oklahoma Insurance Department) and your birthdate. You will then follow the prompts to set up your agent account.
Q.
What if I don’t know my producer license number?
You can search for the producer license number with the Oklahoma Insurance Department at https://www.ok.gov/oid/Licensing_and_Education/Licensee_Lookup.html
Q.
I’m an Agent. What is my user name?
The user name will be the producer license number issued by the OID that was used to register the account. The user name cannot be changed.
Q.
How can we correct/change the contact information for the agent account?
If you have not registered yet, please enter the correct contacts for OKIVS during registration. If you have registered, log in to the OKIVS.com website, click on Account Information, and change the contact information.
Q.
I have forgotten my password. How do I reset it?
You can reset your password by selecting the Forgot Password link located on the log in screen of the OKIVS website. After selecting this link you must provide the answer to the secret question. A temporary password will be sent to the functional contact for the account by answering the question correctly.
Q.
I have forgotten my User Name, how can I retrieve it?
If you are the main insurance company user, your User Name is the same as your NAIC number. If you are an insurance company sub-user, you chave to contact the main insurance company user who created your sub-user account. If you are insurance agent (producer), your user name is the same as your producer license number.
Q.
How do I change my web account password?
Login to the www.OKIVS.com website using your username and password, Select 'Account Information' in the top menu, Check the 'Do you want to update your password?' check box and follow the steps. If you have previously submitted a secret question and answer, then the answer will be needed to modify the password.
Q.
What if a customer received a UVED notice and had insurance on the date of photograph?
If the customer had insurance on the date of photograph, they will need to contact their insurance company or agent. The insurance company or agent can only submit insurance for Notices mailed after January 1, 2021 by electronically transmitting the insurance information using the OKIVS website. The customer must provide the Notice number from the letter in order to submit the insurance information. For Notices sent prior to 2021, please ask the vehicle owner to contact UVED as per the instructions on the notice.
Q.
What if a customer received a UVED notice and did NOT have insurance on the date of photograph.
The customer should follow the instructions on the Notice. More information can be found on the UVED website (https://www.uvedok.org).
Q.
Where can I find more information about the UVED (Uninsured Vehicle Identification Diversion) program and notices?
Information can be found on the UVED website (https://www.uvedok.org)